We’re looking for a Head of Design to set the vision and direction for how design drives business outcomes across a large payments and fintech organization. This leadership role is responsible for shaping end-to-end experiences for merchants, customers, partners, and developers across payments, banking technology, fraud/risk platforms, and value-added services.
You will act as both strategic leader and design champion, building a scalable design organization while embedding user-centric thinking into how products are imagined and delivered. Responsibilities include defining design strategy aligned to business and AI-first product goals, owning the quality of end-to-end journeys, driving research-led product discovery, partnering closely with product/engineering/data/ops/sales leadership, and using data to measure design impact.
You’ll build, mentor and inspire a high-performing design team, and establish scalable design practices and systems that let teams move fast without sacrificing quality.
We’re seeking someone with 12+ years in product design, including significant experience building and scaling design teams, strong understanding of user-centered design across web and mobile, and the ability to influence senior stakeholders. Fintech, payments, banking, or B2B platform experience is a plus but not mandatory.